Civic Engagement Là Gì

Community engagement is based on the democratic idea that everyone who is affected by an issue that impacts their community should have a say in the decision making around it. It, moreover, holds the promise that public participation can influence decisions that affect the provision of services, future visions và sustainability of our communities.

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Although there is no commonly agreed lớn community engagement definition and the use of the term varies widely (sharing in notions of consultation, participation, collaboration và empowerment), community engagement captures its meaning in mutual decision making. People, governments & organizationsorganisations work collaboratively to lớn create – và realizerealise – sustainable visions for their community’s future. For governments & organizationsorganisations, it’s about working with, & listening khổng lồ, communities to lớn build long term relationships and develop meaningful solutions to lớn complex issues. By deepening these relationships, ideally, the value of inclusivity is central, where government entities create dialogue with the very diversity of their communities.

In recognizingrecognising the needs & aspirations of all participants, community engagement promotes the idea that, through intentional interactions between government organizationsorganisations & communities, community members can – & vì chưng – influence policy making. That is, community engagement’s promise is khổng lồ better engage community to help make better public decisions. It is, thereby, both an orientation toward the importance of community members’ lived experience to influence interactions between government organizationsorganisations and communities, & an approach that guides the process of those interactions.


Community engagement is based on the democratic idea that everyone who is affected by an issue that impacts their community should have a say in the decision making around it. It, moreover, holds the promise that public participation can influence decisions that affect the provision of services, future visions and sustainability of our communities.

Although there is no commonly agreed to community engagement definition and the use of the term varies widely (sharing in notions of consultation, participation, collaboration và empowerment), community engagement captures its meaning in mutual decision making. People, governments & organizationsorganisations work collaboratively khổng lồ create – & realizerealise – sustainable visions for their community’s future. For governments and organizationsorganisations, it’s about working with, & listening khổng lồ, communities khổng lồ build long term relationships & develop meaningful solutions lớn complex issues. By deepening these relationships, ideally, the value of inclusivity is central, where government entities create dialogue with the very diversity of their communities.

In recognizingrecognising the needs và aspirations of all participants, community engagement promotes the idea that, through intentional interactions between government organizationsorganisations và communities, community members can – & bởi – influence policy making. That is, community engagement’s promise is khổng lồ better engage community to help make better public decisions. It is, thereby, both an orientation toward the importance of community members’ lived experience khổng lồ influence interactions between government organizationsorganisations & communities, & an approach that guides the process of those interactions.


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Simply put, community engagement seeks to lớn engage community to achieve sustainable outcomes, equitable decision-making processes, & deepen relationships và trust between government organisations và communities.


At times interchangeable with citizen participation, community engagement differs primarily in the divergent roles that community members and public decision makers play. Community engagement requires intentional interactions between communities and public decision makers, whereas citizen participation is mobilizedmobilised by – & for – citizens & community groups.

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Public participation, on the other h&, takes into lớn account the full range of activities that people undertake to


shape policy outcomes – from citizen-led to state-sanctioned. Engaging with structures & organizationalorganisational bodies of democracy, this includes everything from voting và lobbying to participating in demonstrations.

But although a political practice, public participation is a path to lớn citizen empowerment critical khổng lồ well-functioning democracies – particularly relevant in the twenty-first century’s declining democracy globally.


Increasingly, public participation has become vitally important with commitments lớn improve sầu its role in policy decision making globally. Indeed, the 2030 Agenda for Sustainable Development – created using unprecedented participation involving more than 7.5 million people from over 190 countries – embeds inclusive sầu democratic participation in the Sustainable Development Goals.


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“Community engagement requires intentional interactions between communities and public decision makers.”

Emphasis on the lived experience of community members taking a front seat and local knowledges inflecting decision-making processes, challenges a top-down approach lớn public decision making. In demonstrating that community contribution matters, public participation challenges the linear, or one-way relationship between government organizationsorganisations and communities


and promotes productive sầu, durable change through, amongamoung other things, deliberative sầu dialogue. (In this way, public participation is important even if it doesn’t directly influence policy decisions as it can produce new, localizedlocalised knowledge that generates information that can shift government policy agendas.)


By contrast, community engagement provides participants with information they need to engage in a meaningful way with policy issues and communicates, via feedback, how their đầu vào affects public decisions. It builds and sustains relationships between communities và government entities inkhổng lồ the future.


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“Community engagement provides participants with information they need khổng lồ engage in a meaningful way.”
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On a manifest cấp độ, traditional & digital engagement, or what we Call digital-first engagement, implies the way we engage communities. Traditional, “in person” or what is commonly called “face khổng lồ face” community engagement can take the size of citizen’s juries, citizen’s assemblies or public meetings và consultations, for instance. These connect people & build relationships in a hands-on environment while accessing information necessary for community members to lớn have their say on the issues at hvà.

Digital-first community engagement can include, among mỏi other things, participatory forums, online community panels & digital storytelling, enabling deeper questions to be asked of the issues at hand. While the opportunities of digital-first engagement approach are many – including a flexible environment, inclusion of a diversity of voices & expansive sầu reach – both methods are essential lớn connect communities with decision-making processes.


At a more latent level, these differing types are often integrated in an engagement process that works within an engagement framework. Governments và organizationsorganisations utilizeutilise engagement frameworks, or models, that use traditional và digital engagement within formal engagement processes. (This is different khổng lồ citizen participation that utilizesutilises informal processes lớn voice opinions about policies.) Formal or ‘state-sanctioned’ participation initiatives invite the public khổng lồ engage beyond voting – such as citizen’s assemblies, citizen juries or participatory budgets. Although partaking in the same goal – improving public services & projects – these differ from the types of activities created by citizens, residents và community members themselves through their shared identities and common interests. But, as we see when we ask, ‘how bởi vì you engage communities?’, formal initiatives don’t preclude communities actively shaping processes và outcomes of public decisions in the improvement of provision of services for their community.