This article provides a solution to an issue where users may receive the Windows Activation or "Windows is not genuine" notifications starting at or after 10:00 UTC, January 8, 2019.
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Original product version: Windows 7 Service Pack 1Original KB number: 4487266
Summary
This article applies to volume-licensed Windows 7 Service Pack 1 devices that use Key Management Service (KMS) activation and have the KB 971033 update installed. Some users may receive the Windows Activation or "Windows is not genuine" notifications starting at or after 10:00 UTC, January 8, 2019.
On January 9, 2019, we reverted a change that was made to realchampionshipwrestling.com Activation and Validation servers. For devices that continue to report activation and "not genuine" notifications, you should remove KB 971033 by following the steps in the Resolution section.
Windows editions that support volume-licensing activation include the following:
Windows 7 ProfessionalWindows 7 Professional NWindows 7 Professional EWindows 7 EnterpriseWindows 7 Enterprise NWindows 7 Enterprise EFor Windows editions that experience activation and "not genuine" errors that are not caused by the realchampionshipwrestling.com Activation and Validation server change around January 8, 2019, we recommend that you follow standard activation troubleshooting.
Symptoms
You receive a Windows is not genuine error message after you log on.
A This copy of windows is not genuine watermark appears in the bottom-right corner of the Windows desktop on a black background.
The slmgr /dlv output reports error 0xC004F200.
Activations that are made by using the slmgr /ato command fails and return the following message:
Windows is running within the non-genuine notification period. Run "slui.exe" to go online and validate Windows.
The following events are logged in the event log.
| Application | realchampionshipwrestling.com-Windows-Security-SPP | 8209 | Genuine state set to non-genuine (0x00000000) for application Id 55c92734-d682-4d71-983e-d6ec3f16059f |
| Application | realchampionshipwrestling.com-Windows-Security-SPP | 8208 | Acquisition of genuine ticket failed (hr=0xC004C4A2) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f |
| Application | Windows Activation Technologies | 13 | Genuine validation result: hrOffline = 0x00000000, hrOnline =0xC004C4A2 |
| Application | realchampionshipwrestling.com-Windows-Security-SPP | 8196 | License Activation Scheduler (sppuinotify.dll) was not able to automatically activate. Error code: 0xC004F200: |
Cause
A recent update to the realchampionshipwrestling.com Activation and Validation unintentionally caused a "not genuine" error on volume-licensed Windows 7 clients that had KB971033 installed. The change was introduced at 10:00:00 UTC on January 8, 2019, and was reverted at 4:30:00 UTC on January 9, 2019.
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Note
This timing coincides with the release of the "1B" January 2019 updates (KB 4480960 and KB 4480970) that were released on Tuesday, January 8, 2019. These events are not related.
Windows 7 devices that have KB971033 installed but did not experience this issue between the time of the change (10:00:00 UTC, January 8, 2019) and the time of the reversion of that change (4:30:00 UTC, January 9, 2019) should not experience the issue that is described in this article.
KB971033 contains the following text:
"Note For an Enterprise customer who uses Key Management Service (KMS) or Multiple Activation Key (MAK) volume activation, we generally recommend to NOT install this update in their reference image or already deployed computers. This update is targeted at consumer installs of Windows using RETAIL activation."
We strongly recommend that you uninstall KB971033 from all volume-licensed Windows 7-based devices. This includes devices that are not currently affected by the issue that is mentioned in the Symptoms section.
Resolution
To determine whether KB 971033 is installed, use one of the following methods.
Open the Installed Updates item in Control Panel (Control Panel > Windows Update > View update history > Installed Updates), and then look for Update for realchampionshipwrestling.com Windows (KB971033) in the list.
Run the following command in a Command Prompt window as administrator, and then look for "realchampionshipwrestling.com-Windows-Security-WindowsActivationTechnologies-package~31bf3856ad364e35~amd64~~7.1.7600.16395" in the results:
dism /online /get-packagesIn the Installed Updates item in Control Panel (Control Panel > Windows Update > View update history > Installed Updates), right-click Update for realchampionshipwrestling.com Windows (KB971033), and then select Uninstall.
Run the following command in a Command Prompt window as administrator:
wusa /uninstall /kb:971033Run the following command in a Command Prompt window as administrator:
dism /online /Remove-Package /PackageName:realchampionshipwrestling.com-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~amd64~~7.1.7600.16395After KB 971033 is uninstalled, or after it no longer appears as installed, rebuild the activation-related files and then reactivate the system by running the following commands in a Command Prompt window as administrator:
net stop sppuinotifysc config sppuinotify start= disablednet stop sppsvcdel %windir%\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 /ahdel %windir%\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 /ahdel %windir%\ServiceProfiles\NetworkService\AppData\Roaming\realchampionshipwrestling.com\SoftwareProtectionPlatform\tokens.datdel %windir%\ServiceProfiles\NetworkService\AppData\Roaming\realchampionshipwrestling.com\SoftwareProtectionPlatform\cache\cache.datnet start sppsvccscript c:\windows\system32\slmgr.vbs /ipk cscript c:\windows\system32\slmgr.vbs /atosc config sppuinotify start= demand
Note
In the first cscript command, replace with the actual key. For more information, see KMS Client Setup Keys.
The following table lists the KMS client keys for each edition of Windows 7.
| Windows 7 Professional | FJ82H-XT6CR-J8D7P-XQJJ2-GPDD4 |
| Windows 7 Professional N | MRPKT-YTG23-K7D7T-X2JMM-QY7MG |
| Windows 7 Professional E | W82YF-2Q76Y-63HXB-FGJG9-GF7QX |
| Windows 7 Enterprise | 33PXH-7Y6KF-2VJC9-XBBR8-HVTHH |
| Windows 7 Enterprise N | YDRBP-3D83W-TY26F-D46B2-XCKRJ |
| Windows 7 Enterprise E | C29WB-22CC8-VJ326-GHFJW-H9DH4 |
Note
Scripts that contain the KMS client setup key must target the corresponding operating system edition.